Clarity is Kindness: Setting Expectations That Land

Ever handed off a project, gotten an enthusiastic “Got it!”, and then watched it come back late or solving a completely different problem? Most workplace friction starts with an expectation that felt clear to one person and was a mystery to the other. This workshop gives you practical frameworks and scripts for setting expectations that land the first time, so work gets done right, nobody has to nag, and everyone’s stress goes down (including yours).

After participating in this workshop, you'll come away able to: 

• Spot the early warning signs that an expectation hasn’t landed

• Use Looping for Understanding to confirm real alignment, not a reflexive “yes”

• Separate the What from the How to give clarity on outcomes and room for autonomy

• Reset expectations when things shift, without damaging trust